DMV SERVICE IMPROVEMENTS
The Jefferson County Department of Motor Vehicles has improved over the years but we are still unable to adequately serve our growing population. Our population size and density are comparable to nearby counties that have significantly more DMV offices and services. Have you or a friend gone to Lowville or Pulaski just to avoid frustration with our own DMV?
Do you know about the DMV office on Fort Drum? Many people I have spoken with do not know it exists or do not know how to gain access to the base. One idea I plan to look into is the possibility of moving the office just outside the base; keeping it close to the military population but more accessible to the general population.
In this day and age, there should be better communication and access: Printable forms, maps, directions, and detailed checklists, showing how to complete some of the more common DMV tasks, should be readily available on the internet.
If you knew that the DMV would have an office open one day a week in a nearby village or Town, would you go there? Would you be less likely to drive out of the county to take care of your DMV needs?
I am talking to other Counties about how they serve their population, and one suggestion, was a mobile DMV office. This office would have set days it would open in Villages or Towns around the County. For example, Monday in Adams Center, Tuesday in Cape Vincent, Wednesday in Theresa....
Would that be something that would help you?
Let me know what you think.
Little Changes Make Big Differences
In this day and age, there should be better communication and access to the Clerk's Office: printable forms, maps, directions, and detailed checklists, showing how to complete some of the more common tasks should be readily available on the internet.When you come to the DMV you should be confident you have brought all the documents you require. You should also be confident that someone in the office will be there to help you get what you need...I think there should be someone to check in with when you arrive so you don't wait in line and then find out you have the wrong document.And my last thought - how about a place to sit when there are lines? Is there any reason you must stand while you wait your turn? It seems a small but important thing, especially on those unavoidable, busy days.I would like to hear your thoughts and ideas for improving the County Clerk's office. Click Here.